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Showed up within promised response time, including a precursor phone call to let us know they were on the way. Brought necessary equipment and proceeded without fuss. Took time to properly clean up and then explain necessary follow-up work. Personable and approachable.
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Andy was a very good technician. He took his time and explained everything to my wife and me.
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Overall Experience
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Patrick gets 5 stars - LBA gets 2 I am a disappointed and dissatisfied customer - you guys keep blowing it. Do I need to find another company. I’ve been loyal customer for many years. I’m hoping Tracey (manager) will call and take some responsibility on behalf of the sub par service of LBA.
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LBA came for the annual a/c checkup today and did a thorough job. They called ahead, were on time, and explained everything to us.
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Performed 3 maintenance on furnaces. Tested all safeties. All were good. All amp draws of motors were good. Blower wheels were clean. Heat exchangers were good. and drains and exhaust were clear. Units are operating properly at this time.
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. All components of the furnace are with in range of manufacture specifications. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate you sharing your thoughts in a review.
Completed heating tuneup on main system and mini split. I cleaned both units. I checked camp draws and tested components. I checked airflow and temp splits. Air handler, heat pump, and mini split are operating within manufacture specifications at departure.
Arrived for furnace check today. Static pressure is running over the max. Heat exchanger looks good. Carbon monoxide test was 0 ppm. Blower wheel is clean. All electrical is running in range. Furnace filter and humidifier pad are good. There is a good temperature rise. System is running at departure. Thanks for choosing LBA.
Arrived for furnace check today. Flue analyzer was reading very high CO readings. I checked heat exchanger and found multiple holes. My field supervisor is out to discuss best solutions. System is red tagged and cannot run heat. Thanks for choosing LBA.
Flushed water heater.major utilities like water heater and under 2 yo Customer had interest in water conditioning system. We sat down and went over specs, pros and cons. Quoted her for halo5 package and novo system. She’s interested this coming spring.
Arrived for 2 system furnace check today. For both systems, static is passing. Heat exchangers look good. Caron monoxide tests were 0 ppm. There is good temperature rise both. All electrical is running in specs. Furnace filters are good. Both humidifiers are working and have new pads. Systems are running at departure. Thanks for choosing LBA.
Arrived to do a performance maintenance. Replaced furnace filter and cleaned the mini split filters. Set up for combustion analysis temperature split and static pressure tests. Verified operation of all mechanical and electronic components of the furnace. Found that the capacitor for the furnace fan is failing. Checked blower for cleanliness and to see if there is any play in the bearings. Found that the fan for heating and cooling is heavily coated in dust debris. Checked systems heat exchanger to ensure proper venting of flue gas. Performed an electronic gas leak search. Verified operation of the humidifier. Found that the humidifier panel is coated in calcium and is deteriorating. Verified operation of the mini split system. Furnace, humidifier, and mini split are operational at this time.
Went for a maintenance call today for heat. Tested for static pressure system is passing when in heat. All electrical components are passing for manufacture specifications. Did a combustion test is within range. Inspected heat exchanger no cracks/leaks were detected. Did notice some heat stress on unit and let the customer know of findings. Checked temp split and is passing. Did replace filter for customer. Cleaned flame sensor and pressure switch hose. System is up and running before departure. Thank you for choosing LBA services-Johann
Dispatched for furnace tune-up. The components that are tested during the tuneup are heat exchanger, flame sensor, igniter, blower wheel, inducer, temp split and combustion in the heat exchanger. During the inspection of the furnace, there was a few fault in the system. The first fault of the system is the heat is blocked by the coil and is over heating the heat exchanger and the other components of the furnace. The second fault is the heat exchanger has prematurely failed due to the excessive amount of heat and is not able to cool down properly. The third fault is there is no air box to direct the air after it passes the coil. And this is pushing the air back against the blower motor and is creating excess amount of work on the blower motor. Thank you for allowing us in your house to provide the perfect home service and for being a member of the perfect family service club from your LBA Lead Service tech Calvin. If I provided a positive or five star experience. I’d appreciate yo
Went over different repair and replacement options with pat, he’s going to sleep on it and decide what he wants to do
Arrived for furnace check today. Static is passing. Heat exchanger looks good. Carbon monoxide test was 0ppm. There is a 50 degree temp rise. Blower wheel has some dust building. All electrical are running in specs. I replaced humidifier pad, and it’s working properly. System is running upon departure. Thanks for choosing LBA.
